Page 97 - Gondwana Collection Namibia Value Creation Report 2021
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ANA
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 HOW WE GOVERN GONDWANA
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               We managed clusters of outbreaks within the company. Sadly,   Developing resilience: A key people challenge was assisting
 Florentia Amuenje  we lost one Gondwanian to Covid-19. Many of our employees   employees who used to be in larger teams to cope with the   Committee overview
               are grieving the loss of loved ones. We are saddened by the   additional workload in a much smaller team. The company
 2020 and 2021 felt like   social impact of Covid-19 and long for the deeper human   prioritised the mental wellbeing of our employees and continue   The people committee (the committee) reviews and endorses
               connections that life once offered.                    to fine tune and provide holistic physical and mental support to   the people strategy to ensure it aligns with the broader
 one long year as the   Despite these challenges, we demonstrated that is it possible to   employees.                          company strategy and accomplishes its objectives. The
                                                                                                                               committee has oversight over the functions managed by
               coexist with Covid-19. We harnessed the potential of the local   Succession: Some top-performing employees found alternative   the People Team at an operational level. These include HR,
 impact of Covid-19   tourism market to keep our doors open.          employment. We have lost approximately 12.5% of employees   remuneration, Board nominations, employee share schemes,
                                                                      to attrition since the outbreak of the pandemic. We continued   talent management and succession planning. The committee
               While our people plans for 2021 were significantly disrupted
 affected our capacity   by Covid-19, it was also a year that demonstrated excellent   developing our employees to ensure we have a deep bench of   also provides the People Team with guidance and access to a
                                                                      talent and successors to ensure business continuity.
                                                                                                                               broader range of skills.
 for implementing   people management capabilities. Management engaged   Our future focus                                      The People Team ensures compliance, among others, with the
               with employees and created work environments to motivate
               and retain employees, despite the salary cuts. The company                                                      following:
 our people projects.   experienced some employee turnover, which enables the   Reshaping our people strategy: The impact of Covid-19 will     ○ The Labour Act, 11 of 2007 in terms of fair recruitment
                                                                      continue to be part of the conversation. This includes creating
               company to reflect, repurpose and reset the organisation
 Throughout    continuously. This meant that our focus was on cross-skilling   people strategies that can weather new waves and variants. This     ○ The Affirmative Action (Employment) Act, 29 of 1998 for
                                                                                                                                 and employment practices
               employees to take up multiple roles.
                                                                      committee is an excellent platform to discuss what recovery
 the pandemic,   Our Covid-19 vaccination numbers, especially compared to the   looks like for Gondwana and for our employees. This includes   which an annual affirmative action report is submitted
                                                                                                                                 to the Employment Equity Commission to report on our
                                                                      the critical questions on whether our organisational structure
 Gondwana assisted   national average, are a reason to applaud our employees. While   and people strategy is still fit for purpose.   alignment with the requirements of the Affirmative Action
               Gondwana encouraged employees to get vaccinated, we never
                                                                                                                                 Act
               coerced them into being vaccinated. We believe in the power
 its people to   of informed consent. Promoting vaccination throughout the   This committee will continue to focus on ensuring that the     ○ Health and occupational safety regulations
                                                                      company has the requisite skills to achieve its strategic
                                                                                                                                  ○ The Gondwana Code of Conduct, which sets out ethical
               tourism sector is vital to keep local tourism going while enjoying
                                                                      objectives and that our performance processes and succession
 transform and adapt   the return of international travellers.        plans are responsive to the short-, medium- and long-term     ○ Gondwana’s recruitment processes, which aim to identify
                                                                                                                                 conduct
                                                                      impacts of the pandemic.
 to the new normal.   What we did in 2021                             Vaccination drive: We will continue to educate and create   individuals whose values align to the Gondwana Way
               During the year, the committee focused on three key items:  awareness about the pandemic and aim to achieve a vaccination   (new employees undergo induction training during which
 This included learning,   Covid-19: To manage the impact of Covid-19 was top of mind.   rate close to 100% of those eligible for vaccination.   they are familiarised with the Code of Conduct)
               We are not enforcing mandatory vaccinations at this point,   Assisting our employees: This includes assessing the impact   The committee is chaired by Florentia Amuenje, and external
 unlearning, and   however, encourage employees to do so. We believe that   of the pandemic on employee wellbeing and to continue to   experts Hilma Weber, Gondwana’s former head of HR, and
               vaccine hesitancy is not driven by anti-vaccine theories, but   provide the needed support. How do we lead and continue   Jaco Boltman, a labour law practitioner, attend meetings.
 relearning in response to   rather fear of the unknown and the desire for more education.   to listen to the voices of our people? We will find ways to
               Gondwana had a 60% vaccination rate by year-end. This   give employees platforms to express their views and provide
 changing organisational   compares favourably to Namibia’s overall vaccination rate of   feedback.
               20% of the target population. We educated, encouraged, and
 requirements.   enabled employees to get vaccinated.                 Technology and automation: Our efficiency will be aided by
                                                                      technology and our ability to automate for growth. This will
                                                                      allow us to facilitate greater engagement with customers and
                                                                      deliver the unique Gondwana service.







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