Page 43 - Gondwana Collection Namibia Value Creation Report 2021
P. 43

GROWING OUR VALUE


 Brand strategy



 Promoting Brand Namibia is one of Gondwana’s   Our marketing has always   While we continue to promote our products, people are more   NamibiaCam: A window on the wild
               interested in stories. A campaign is more successful wherever
 most important achievements.   incorporated a strong   we can connect a story to a product. We engage lodge   In 2007, Gondwana’s IT all-rounder, Jens Viëtor, started a   A radio link was built with solar, and a television installed at
               employees to be story seekers because the stories and special
                                                                                                                             the lodge’s reception area. As the internet was not good,
                                                                        weather station at home. In 2008, this became the website
 content element. A   moments are found at the lodges.                  namibiaweather.info when he added stations in Swakopmund   snapshot images were sent to the website every five seconds.
 Namibia Focus   Promoting Brand Namibia                                and Klein Aus-Vista. In 2009, Gondwana acquired five weather   When The Desert Grace was built, a better internet
 The Gondwana Card  News  content-driven marketing   Our content marketing promotes Brand Namibia, beyond Gondwana,   stations for the lodges and the site started to become   connection was installed. This faster internet awakened the
                                                                        popular. As the site evolved, we started adding cameras to
                                                                                                                             idea to send a live feed to the website, which was achieved in
 strategy that relies on   and beyond tourism. This boosts tourism, which uplifts Namibian   view the weather conditions. One of the first cameras was   mid-2019. Visitors to the website increased to between 4 000
               communities. This year, Gondwana focused on several content
                                                                        at Namib Desert Lodge waterhole facing the petrified dunes
               marketing efforts including videos and songs promoting Namibia.   over a waterhole where the view and game made it more   and 5 000. In 2021, the livestream was migrated to YouTube.
 storytelling works well in   This includes a video series on the Naturalist Collection, holiday   interesting.              The channel started to gain traction with the addition of
 The Gondwana   Namibia Nature and   songs with Namibian artists, and several videos promoting Namibia’s                     sound in August, and chat functionality in September. While
 Corporate Card  Parks  the era of social media,   beauty. In addition, we run the following content platforms:   In 2017, Gondwana took over the website namibiaweather.info.   we had 4 000 viewers daily on the website, the YouTube
                                                                                                                             channel has up to 30 000. The success of the channel can be
                                                                        The site became more popular as more stations and webcams
 where communities cluster   Namibia Focus News                         were added. In 2018, Jens decided to add a webcam at   measured in the over 160 000 subscribers and counting. This
                                                                                                                             puts Namibia on the map and promotes the Namib Desert
                                                                        Wegkruip, 8km north of Namibia Desert Lodge, where there is
               This platform engages our German-speaking communities in an
 around shared experiences.   objective, but positive, way. This channel shares uplifting stories   game to enhance the experience.   Lodge and Gondwana Collection.
 Gondwana Travel   with consumers in German-speaking Europe.
 Social media amplifies   Website: https://namibiafocus.com
 Centre   Instagram
 our platform to share   Namibia Weather
               Weather has always been a unifying concept in Namibia and
 Namibia’s stories.   abroad. This channel shares weather information from across
 Aux 4 Coins de la   the country, as well as live camera feeds from certain areas.
 #itsup2us  Namibie  The Facebook channel shares interesting facts and information
 We have published more than 20 books with thousands of stories   about weather patterns and phenomena.
 about Namibia and its people. Many of these stories had never
 been recorded before and would have been lost forever. We   Website: https://namibiaweather.info
 also create and share video clips about Namibia regularly. Our   Namibian.org
 YouTube platform is extremely popular, and the videos, with their
 YouTube  Namibia Weather  exceptional visuals, reach countless viewers worldwide. Our 2017   This content platform is still in the development phase. It is
 video clip showcasing Namibia’s impressive landscapes against   intended to be an online travel guide for Namibia. Information
 Trump’s blunder of calling the country ‘Nambia’ and referring to   includes history, parks, geology, and people. This platform
 countries in Africa as ‘shithole countries’, reached 260 million   includes a community-orientated forum about Namibia’s nature
 people worldwide. Website visits are easily converted to sales   and nature parks, both private and state-owned.
 because our content marketing is effective.   Website: https://namibian.org
 LinkedIn  TikTok   Social media is an important referral source as travellers’ posts   NamibiaCam
 are often the first point where their friends see our offerings.
 We work with online influencers, travel bloggers and traditional   Launched in 2021, NamibiaCam is a live webcam located in the                            Experience
 media outlets to expand our online reach. In 2021, we grew our   Gondwana Namib Park, watching over a waterhole 24 hours per                          Namibia virtually
 NamibiaCam   social media channels and opened a TikTok account.   day. The stream is available on Namibia Weather, and may also be
 webcam on   In 2021, video marketing did not perform as expected. Our   mirrored on Namibian.org soon. This is one of the most popular                   by visiting our
 Facebook  YouTube  audience tends to prefer more authentic and less staged videos.   live streams on YouTube, with more than three million views so    YouTube channel:
               far. Viewers come from all over the world, but NamibiaCam is
 We will expand on the success of our NamibiaCam webcam.   watched in Germany, the UK, Japan and the US. More than 70% of
 Read more on page 39, by setting up new webcams at different   the viewers are over the age of 45. Beyond the waterhole, which is                      https://www.youtube.com/user/
                                                                                                                                                             GondwanaLodges
 locations.    man-made, no other interference with nature is allowed.
               YouTube: https://www.youtube.com/NamibiaCam


 38  VALUE CREATION REPORT 2021                                                                                                                     GONDWANA COLLECTION NAMIBIA    39
   38   39   40   41   42   43   44   45   46   47   48