Page 42 - Gondwana Collection Namibia Value Creation Report 2021
P. 42

GROWING OUR VALUE


            Brand strategy



            Promoting Brand Namibia is one of Gondwana’s                                                                  Our marketing has always                                                        While we continue to promote our products, people are more   NamibiaCam: A window on the wild
                                                                                                                                                                                                          interested in stories. A campaign is more successful wherever
            most important achievements.                                                                                  incorporated a strong                                                           we can connect a story to a product. We engage lodge     In 2007, Gondwana’s IT all-rounder, Jens Viëtor, started a   A radio link was built with solar, and a television installed at
                                                                                                                                                                                                          employees to be story seekers because the stories and special
                                                                                                                                                                                                                                                                                                                        the lodge’s reception area. As the internet was not good,
                                                                                                                                                                                                                                                                   weather station at home. In 2008, this became the website
                                                                                                                          content element. A                                                              moments are found at the lodges.                         namibiaweather.info when he added stations in Swakopmund   snapshot images were sent to the website every five seconds.
                                                                         Namibia Focus                                                                                                                    Promoting Brand Namibia                                  and Klein Aus-Vista. In 2009, Gondwana acquired five weather   When The Desert Grace was built, a better internet
                 The Gondwana Card                                       News                                             content-driven marketing                                                        Our content marketing promotes Brand Namibia, beyond Gondwana,   stations for the lodges and the site started to become   connection was installed. This faster internet awakened the
                                                                                                                                                                                                                                                                   popular. As the site evolved, we started adding cameras to
                                                                                                                                                                                                                                                                                                                        idea to send a live feed to the website, which was achieved in
                                                                                                                          strategy that relies on                                                         and beyond tourism. This boosts tourism, which uplifts Namibian   view the weather conditions. One of the first cameras was   mid-2019. Visitors to the website increased to between 4 000
                                                                                                                                                                                                          communities. This year, Gondwana focused on several content
                                                                                                                                                                                                                                                                   at Namib Desert Lodge waterhole facing the petrified dunes
                                                                                                                                                                                                          marketing efforts including videos and songs promoting Namibia.   over a waterhole where the view and game made it more   and 5 000. In 2021, the livestream was migrated to YouTube.
                                                                                                                          storytelling works well in                                                      This includes a video series on the Naturalist Collection, holiday   interesting.                             The channel started to gain traction with the addition of
                 The Gondwana                                            Namibia Nature and                                                                                                               songs with Namibian artists, and several videos promoting Namibia’s                                           sound in August, and chat functionality in September. While
                 Corporate Card                                          Parks                                            the era of social media,                                                        beauty. In addition, we run the following content platforms:   In 2017, Gondwana took over the website namibiaweather.info.   we had 4 000 viewers daily on the website, the YouTube
                                                                                                                                                                                                                                                                                                                        channel has up to 30 000. The success of the channel can be
                                                                                                                                                                                                                                                                   The site became more popular as more stations and webcams
                                                                                                                          where communities cluster                                                       Namibia Focus News                                       were added. In 2018, Jens decided to add a webcam at   measured in the over 160 000 subscribers and counting. This
                                                                                                                                                                                                                                                                                                                        puts Namibia on the map and promotes the Namib Desert
                                                                                                                                                                                                                                                                   Wegkruip, 8km north of Namibia Desert Lodge, where there is
                                                                                                                                                                                                          This platform engages our German-speaking communities in an
                                                                                                                          around shared experiences.                                                      objective, but positive, way. This channel shares uplifting stories   game to enhance the experience.         Lodge and Gondwana Collection.
                 Gondwana Travel                                                                                                                                                                          with consumers in German-speaking Europe.
                                                                                                                          Social media amplifies                                                          Website: https://namibiafocus.com
                 Centre                                                  Instagram
                                                                                                                          our platform to share                                                           Namibia Weather
                                                                                                                                                                                                          Weather has always been a unifying concept in Namibia and
                                                                                                                          Namibia’s stories.                                                              abroad. This channel shares weather information from across
                                                                         Aux 4 Coins de la                                                                                                                the country, as well as live camera feeds from certain areas.
                 #itsup2us                                               Namibie                                                                                                                          The Facebook channel shares interesting facts and information
                                                                                                                          We have published more than 20 books with thousands of stories                  about weather patterns and phenomena.
                                                                                                                          about Namibia and its people. Many of these stories had never
                                                                                                                          been recorded before and would have been lost forever. We                       Website: https://namibiaweather.info
                                                                                                                          also create and share video clips about Namibia regularly. Our                  Namibian.org
                                                                                                                          YouTube platform is extremely popular, and the videos, with their
                 YouTube                                                 Namibia Weather                                  exceptional visuals, reach countless viewers worldwide. Our 2017                This content platform is still in the development phase. It is
                                                                                                                          video clip showcasing Namibia’s impressive landscapes against                   intended to be an online travel guide for Namibia. Information
                                                                                                                          Trump’s blunder of calling the country ‘Nambia’ and referring to                includes history, parks, geology, and people. This platform
                                                                                                                          countries in Africa as ‘shithole countries’, reached 260 million                includes a community-orientated forum about Namibia’s nature
                                                                                                                          people worldwide. Website visits are easily converted to sales                  and nature parks, both private and state-owned.
                                                                                                                          because our content marketing is effective.                                     Website: https://namibian.org
                 LinkedIn                                                TikTok                                           Social media is an important referral source as travellers’ posts               NamibiaCam
                                                                                                                          are often the first point where their friends see our offerings.
                                                                                                                          We work with online influencers, travel bloggers and traditional                Launched in 2021, NamibiaCam is a live webcam located in the                                                                                 Experience
                                                                                                                          media outlets to expand our online reach. In 2021, we grew our                  Gondwana Namib Park, watching over a waterhole 24 hours per                                                                             Namibia virtually
                                                                         NamibiaCam                                       social media channels and opened a TikTok account.                              day. The stream is available on Namibia Weather, and may also be
                                                                         webcam on                                        In 2021, video marketing did not perform as expected. Our                       mirrored on Namibian.org soon. This is one of the most popular                                                                             by visiting our
                 Facebook                                                YouTube                                          audience tends to prefer more authentic and less staged videos.                 live streams on YouTube, with more than three million views so                                                                           YouTube channel:
                                                                                                                                                                                                          far. Viewers come from all over the world, but NamibiaCam is
                                                                                                                          We will expand on the success of our NamibiaCam webcam.                         watched in Germany, the UK, Japan and the US. More than 70% of
                                                                                                                          Read more on page 39, by setting up new webcams at different                    the viewers are over the age of 45. Beyond the waterhole, which is                                                                       https://www.youtube.com/user/
                                                                                                                                                                                                                                                                                                                                                         GondwanaLodges
                                                                                                                          locations.                                                                      man-made, no other interference with nature is allowed.
                                                                                                                                                                                                          YouTube: https://www.youtube.com/NamibiaCam


       38    VALUE CREATION REPORT 2021                                                                                                                                                                                                                                                                                                        GONDWANA COLLECTION NAMIBIA    39
   37   38   39   40   41   42   43   44   45   46   47