Page 7 - Gondwana Value Creation Report 2020
P. 7

A TEST OF FAITH AND ABILITY  ACTIVELY RESPONDING TO THE UNFOLDING PANDEMIC   Commence slow opening of   Gondwana applies for   Cancellations increase again  Tourism revival preparations  #SOStourism  Operations resume


                                                     assistance where possible
                    lodges
                                                                                                                   All Gondwana lodges approved
                                                                                                                                           Launch of the #SOStourism
                                                                                                                                                                      Gondwana remains
                                                                                       The decision by government
                                                                                                                   and certified as tourism
                                                                                       to move the country back to
                                                                                                                                           campaign to raise awareness for the
                                                                                                                                                                      vulnerable to medical and
                          Gondwana proceeds with a slow
                                                          Gondwana applies for a
                                                                                                                   establishments with the Ministry
                                                                                                                                           plight of the tourism industry.
                                                                                                                                                                      regulatory developments
                                                                                       stage 3 has a huge impact:
 Continuing customer
 Utilising SUPPORT
 Protecting our
 Conserving our
                          opening of lodges in line with
                                                          further company pension
 Our response to the crisis was guided by the Gondwana Guidelines – ensuring
                                                                                                                   of Health and Social Services
                                                                                                                                                                      affecting the international
                          domestic travel demand and
 PEOPLE
 ENVIRONMENT
 initiatives
 COMMUNICATION
                                                          fund contribution suspension
 we stayed true to our culture and environmental, social and economic
                                                                                                                                                Employees agree to 25%
                                                                                          ○ Increased cancellations
                                                                                                                   as part of the International
                                                                                                                                                                      travel market to fully
                          regional travel restrictions; with the
                                                          until the end of October.
                                                                                                                                                salary cut for an initial six-
 commitments, to protect our people, land and communities and our industry.
                                                                                                                   Tourism Revival Initiative.
                                                                                                                                                                      resume its business.
                                                                                          ○
                          balance of lodges kept on care and
                                                                                         Negative effect on the
                                                                                                                                                month period.
                                                          Gondwana reduces employee
                          maintenance.
                                                                                         Namibian image as a
                                                                                                                   Executive directors take 40%
                                                                                                                                                                           Operations resume
                                                          costs by 30% since March
                                                                                         safe destination abroad
                                                                                                                   benefit cuts, for an initial six
                                                                                                                                                                           exception of liquor
                          order à la carte menus.
                                                          implemented since then.
                                                                                         bookings for domestic
                                                                                                                   months.
                                                                                                                                                                           sales and 21:00
                                                                                         travel during the school
 Caring for our
                          Gondwana submits a preliminary
                                                          Dining options increase as
                                                                                                                                                                           curfew.
                          quantification summary of the
                                                          restaurants revert to serviced
                                                                                         holiday
 COMMUNITIES    Maintaining our   Ensuring FINANCIAL   IMPACT on   The restaurants moved to pre-  as a result of the measures     ○  Many lodges lose   salary cut on top of the 12%   as normal with the
 LODGES
 Gondwana
 control
 Gondwana’s response      claim submitted to the insurer on   buffet breakfast and dinner
                          30 March.                       offerings, etc.              Gondwana contracts
                                                                                       OSH-Med International to
 Pandemic risk identified and   Gondwana prepares for   Cancellations soar   Operations reduced to   Protecting livelihoods  Gondwana applies for Government   Gondwana applies for the   assess our lodges and have
 action plans commence  worst case scenario  By the end of March,   care and maintenance  After receiving all   assistance:   Conservation Relief, Recovery   them certified as tourism
                                                          and Resilience Facility
 Source market lockdowns and travel   Engagements occur with key   Namibian government   Some cancellations allude   necessary approval     ○  The National Employment and   launched by the Ministry of   establishments with the   23 446
                                                                                       Ministry of Health and Social
 concerns led to preliminary concerns,   stakeholders, including the   restrictions lead to a vast   to 2021 dates, meaning the   from NAMFISA and   Salary Protection Scheme   Environment, Forestry and   Services as part of the
 80  with the first cancellations in our   Namibia Financial Institutions   majority of bookings being   loss to Gondwana extends   Gondwana employees,   for Covid-19 through the   Tourism.  International Tourism Revival
 bookings being processed as early as   Supervisory Authority   postponed until 2021, or   beyond 2020.  the company pension   Ministry of Finance and the
 February.  cancelled.                                    Gondwana engages with        Initiative.
 (NAMFISA), to safeguard   fund contribution   Social Security Commission
 Executive committee (Exco) meeting:   employees while cutting   Gondwana suffers   Kalahari Farmhouse and   (12.5%) is suspended   in the employer wage subsidy   the Receiver of Revenue
 70  Management identifies the risk of the   costs.  its Self-Sufficiency Centre   for the initial first three   programme  regarding accelerated
 pandemic to the business and starts   N$140 million in   (SCC) are closed, subject   months, May to July.    ○  The Vocational Education and   repayment of overdue and   14 345
 cancellations three weeks
 roll-out of initial action plans.  Employees are mobilised   to mandatory quarantine   undisputed value added
 to work from home, as   into the crisis. We begin   required by the Ministry of   Gondwana reopens   Training (VET) levy Covid-19   tax (VAT) refunds per the
 60  cutting costs as far as
 appropriate.  Health and Social Services   its self-catering   employer payment relief   Economic Stimulus and
 possible to compensate for   due to a suspected case.  Camping2Go and   Relief Package.
 Plans are put in place for   a lack of income.  campsites at all   programme                                                          12 935
 50  lodge employees, allocating   Closure of lodges for new   properties.
 skeleton staff to stay on site.  Gondwana notifies its   local guest bookings and
 insurer of its claim for   operations reduced to care
 Reservations teams   business interruption cover.  and maintenance to save
 40  proactively engage with   on overheads.
 customers to manage                                                                                      11 265
 cancellations/changes to   Gondwana applies with
 bookings.  the Development Bank of
 30
 Namibia (DBN) for a capital                                                  7 550
 repayment moratorium as
 per the Economic Stimulus
 20  and Relief Package.
                                                 2 129
 23              205
 10  16
 0  0  2  11
 JANUARY  FEBRUARY  EARLY MARCH  LATE MARCH  APRIL  MAY  JUNE  JULY        AUGUST                     SEPTEMBER                     OCTOBER             NOVEMBER        DECEMBER
 Emerging global emergency  Namibia’s initial response    Lockdown stage 1    Lockdown stage 1  Lockdown stage 2  Lockdown stage 3  Lockdown stage 4  Return to lockdown stage 3  Lockdown stage 4  Lockdown stage 5
 The World Health Organization (WHO)   State of Emergency is declared for a period of six   All non-essential businesses   Regional lockdown extensions   Domestic leisure travel reopens   Domestic air travel resumes.  First return to stage 3 Second return to stage 3  Third return to stage 3   New measures and amendments   Recovery
 declares Covid-19 a public health   months and the Ministry of Health and Social Services   are prohibited from   Economic Stimulus and Relief Package   Restrictions are partially lifted to   Moderate reopening of the   Commencement of a     ○ International Tourism     ○ Amendments to the   were issued as part of the Public   Covid-19 General Regulations cease and all
 emergency of international concern.  establishes an Emergency Response team intensifying   operating and the travel   announced by the Minister of Finance.   allow for self-catering domestic   country and economy   targeted International   Revival Initiative postponed   International Tourism Revival   and Environmental Health Act, 2015   businesses, operations and activities are
                confirmed
 the surveillance of Covid-19 in Namibia.  ban is extended to all   leisure travel.  Restaurants may reopen   Tourism Revival   to 1 September, on which   Initiative’s health and screening   to regulate the public under the   permitted to operate and be conducted during
 Travel from affected countries banned. Local   countries.   under strict conditions, and   Initiative to open   date international travel can   requirements for travellers  new normal.  their normal operating hours. Moderate opening
 leisure, business and social travel are suspended   alcohol may be sold during   Namibia to the world,   resume via Hosea Kutako     ○ State of Emergency lapses  of borders to selected countries.
 and accommodation establishments are required   2019 occupancy (%)   certain times of the day.  with the resumption of   International Airport    ○ Public Health and   When the Covid-19 vaccine becomes available in
 to apply various health regulations.                              flights from major airlines   ○ Namibia established a   Environmental Act Regulations   Namibia, it will be run as part of the Expanded
 2020 occupancy (%)                                                and health requirements   multidisciplinary Covid-19   become effective, governing   Programme of Immunisation (EPI) under the
                                                                       for travellers.   Vaccine National Task Force  the continuation of Covid-19        Ministry of Health and Social Services.
 Cases   1                                                                                               General Regulations
 1    Confirmed Covid-19 cases in Namibia as at the end of each month.
 4  VALUE CREATION REPORT 2020                                                                                                                     GONDWANA COLLECTION NAMIBIA           5
   2   3   4   5   6   7   8   9   10   11   12