Page 43 - Gondwana Value Creation Report 2020

HOW WE MAKE AN IMPACT What we do for our people 2. TALENT MANAGEMENT We actively nurture and grow better humans who activate our strategy Talent management encompasses all traditional human resources protocols and related measures. We coached and mentored teams

1.
Talent management
By our nature, our success
and the Gondwana Way. This isn’t lip service; we invest aggressively in
1.
our people through our Hospitality Training and Leadership Academy
(HR) functions like recruitment, promotions, labour relations,
to adapt to working from home, and to work smarter, not harder.
flows through to Namibians.
and related development programmes. By following the Gondwana Way,
occupational health and safety, and talent management.
Meanwhile, the Talent Team explored various talent management
we build better people, a better business, better communities and the
Gondwana believes that diversity makes us stronger, and is
We channel our profits
programmes that would integrate with our current systems, and
best service to our customers.
LEARNING AND DEVELOPMENT
a driver of creativity and performance. We build diversity by
into employment, training,
once finances allow.
for our employees and support business functions. We view people
mirror the cultural diversity of the country. We aim to continuously
management holistically and the team’s responsibilities are divided into
improve the quality of leadership and management, enhance
personal development and 3. REMUNERATION AND REWARD This is our culture, and the People Team is its keeper. It is responsible recruiting people from varied backgrounds – our employees that could be customised to our needs. This will be pursued again As at 31 October 2020,
four pillars: talent management, learning and development, remuneration
productivity and service excellence, and foster an environment for
Gondwana employed
and reward, and employee health and welfare.
optimal employee engagement and efficiency.
career growth for Namibians, Our employee value proposition strategy ensures we remain the employer With the acquisition and development of each lodge and business, Employee retention rate 1 061
of choice in Namibia, leading to a wide pool of talent to choose from. We
especially those in remote 4. EMPLOYEE HEALTH focus on the entire employee value proposition, as opposed to only job we offer quality employment to a growing number of Namibians 86.42%
each year. Luckily, Namibia’s lockdown only happened in March,
AND WELFARE
satisfaction and a basic salary. The Gondwana Culture is as important as a
areas. healthy balance sheet – the benefits should far exceed only a salary. PwC by which time most of the Hospitality Training and Leadership people
Academy’s courses had been completed. Leadership development
analysed this value proposition, and, based on its findings, we trained the
People Team on job and positional grading. The project was halted due to continued as planned. 2019: 80.67%
Covid-19 restrictions and will resume in 2021 if funds allow. A formalised talent management strategy A full programme of recruitment,
During the year, the development and implementation of a We aim to uphold an annual average onboarding, inducting and training
formalised talent management strategy was put on the backburner. retention rate of between took place for new employees at
Employee value proposition Our focus shifted to preserving employment and company resources, 80% and 85%. Etosha King Nehale.
and supporting all employees and operations to adapt to the Covid-19
Employee demographic breakdown
Gender – number of employees Number of employees Nationality – number of employees
94 15

503
558
Learning, development Career Culture Work environment Compensation Benefits
and empowerment
We employ and empower Culture is what Gondwana sets the We pay equitable salaries, All employees receive
We facilitate and manage the Namibian people. They differentiates Gondwana benchmark in employee and offer an employee pension fund, medial 967 1 046
Gondwana Hospitality Training have ample personal and defines our approach accommodation, over and shareholding scheme and aid, disability and funeral
and Leadership Academy; development and career to work, our fellow above compliance with profit sharing. benefits.
support the National Training growth opportunities. employees and the occupational health and
Authority (NTA) and their experience we provide to safety regulations. Female Racially disadvantaged Namibian
Racially advantaged
initiatives; and provide training customers. Male Non-Namibian
opportunities to conservancy
residents.

40 VALUE CREATION REPORT 2020 GONDWANA COLLECTION NAMIBIA 41