Page 42 - Gondwana Value Creation Report 2020
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HOW WE MAKE AN IMPACT  What we do for our people             2.              TALENT MANAGEMENT                  We actively nurture and grow better humans who activate our strategy                  Talent management encompasses all traditional human resources   protocols and related measures. We coached and mentored teams


                                                                                                                                                                                                                1.
                                                                                                                                                                                                                    Talent management
            By our nature, our success
                                                                                                                        and the Gondwana Way. This isn’t lip service; we invest aggressively in
                                                                      1.
                                                                                                                        our people through our Hospitality Training and Leadership Academy
                                                                                                                                                                                                              (HR) functions like recruitment, promotions, labour relations,
                                                                                                                                                                                                                                                                       to adapt to working from home, and to work smarter, not harder.
            flows through to Namibians.
                                                                                                                        and related development programmes. By following the Gondwana Way,
                                                                                                                                                                                                              occupational health and safety, and talent management.
                                                                                                                                                                                                                                                                       Meanwhile, the Talent Team explored various talent management
                                                                                                                        we build better people, a better business, better communities and the
                                                                                                                                                                                                              Gondwana believes that diversity makes us stronger, and is
            We channel our profits
                                                                                                                                                                                                                                                                       programmes that would integrate with our current systems, and
                                                                                                                        best service to our customers.
                                                                                     LEARNING AND DEVELOPMENT
                                                                                                                                                                                                              a driver of creativity and performance. We build diversity by
            into employment, training,
                                                                                                                                                                                                                                                                       once finances allow.
                                                                                                                        for our employees and support business functions. We view people
                                                                                                                                                                                                              mirror the cultural diversity of the country. We aim to continuously
                                                                                                                        management holistically and the team’s responsibilities are divided into
                                                                                                                                                                                                              improve the quality of leadership and management, enhance
            personal development and                                 3.              REMUNERATION AND REWARD            This is our culture, and the People Team is its keeper. It is responsible             recruiting people from varied backgrounds – our employees   that could be customised to our needs. This will be pursued again   As at 31 October 2020,
                                                                                                                        four pillars: talent management, learning and development, remuneration
                                                                                                                                                                                                              productivity and service excellence, and foster an environment for
                                                                                                                                                                                                                                                                                                                                           Gondwana employed
                                                                                                                        and reward, and employee health and welfare.
                                                                                                                                                                                                              optimal employee engagement and efficiency.
            career growth for Namibians,                                                                                Our employee value proposition strategy ensures we remain the employer                With the acquisition and development of each lodge and business,   Employee retention rate                                           1 061
                                                                                                                        of choice in Namibia, leading to a wide pool of talent to choose from. We
            especially those in remote                               4.              EMPLOYEE HEALTH                    focus on the entire employee value proposition, as opposed to only job                we offer quality employment to a growing number of Namibians             86.42%
                                                                                                                                                                                                              each year. Luckily, Namibia’s lockdown only happened in March,
                                                                                     AND WELFARE
                                                                                                                        satisfaction and a basic salary. The Gondwana Culture is as important as a
            areas.                                                                                                      healthy balance sheet – the benefits should far exceed only a salary. PwC             by which time most of the Hospitality Training and Leadership                                                                          people
                                                                                                                                                                                                              Academy’s courses had been completed. Leadership development
                                                                                                                        analysed this value proposition, and, based on its findings, we trained the
                                                                                                                        People Team on job and positional grading. The project was halted due to              continued as planned.                                                     2019: 80.67%
                                                                                                                        Covid-19 restrictions and will resume in 2021 if funds allow.                         A formalised talent management strategy                                                                              A full programme of recruitment,
                                                                                                                                                                                                              During the year, the development and implementation of a   We aim to uphold an annual average                       onboarding, inducting and training
                                                                                                                                                                                                              formalised talent management strategy was put on the backburner.   retention rate of between                          took place for new employees at
                                                                                  Employee value proposition                                                                                                  Our focus shifted to preserving employment and company resources,        80% and 85%.                                         Etosha King Nehale.
                                                                                                                                                                                                              and supporting all employees and operations to adapt to the Covid-19
                                                                                                                                                                                                              Employee demographic breakdown
                                                                                                                                                                                                                    Gender – number of employees                              Number of employees                                   Nationality – number of employees
                                                                                                                                                                                                                                                                                          94                                                          15






                                                                                                                                                                                                                      503
                                                                                                                                                                                                                                                         558
                Learning, development       Career                     Culture                   Work environment         Compensation             Benefits
                and empowerment
                                            We employ and empower      Culture is what           Gondwana sets the        We pay equitable salaries,   All employees receive
                We facilitate and manage the   Namibian people. They   differentiates Gondwana   benchmark in employee    and offer an employee    pension fund, medial                                                                                                                                         967                                                  1  046
                Gondwana Hospitality Training   have ample personal    and defines our approach   accommodation, over and   shareholding scheme and   aid, disability and funeral
                and Leadership Academy;     development and career     to work, our fellow       above compliance with    profit sharing.          benefits.
                support the National Training   growth opportunities.  employees and the         occupational health and
                Authority (NTA) and their                              experience we provide to   safety regulations.                                                                                                 Female                                                    Racially disadvantaged                               Namibian
                                                                                                                                                                                                                                                                                Racially advantaged
                initiatives; and provide training                      customers.                                                                                                                                     Male                                                                                                           Non-Namibian
                opportunities to conservancy
                residents.


      40    VALUE CREATION REPORT 2020                                                                                                                                                                                                                                                                                                            GONDWANA COLLECTION NAMIBIA           41
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