Page 96 - Gondwana Value Creation Report 2020
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HOW WE GOVERN GONDWANA  Our top risks   Cause                      Mitigation                        low        medium         high  Our approach to IT                                                       Summarised annual




             Risk
                                                                                                                                        We are wary of encumbering
             Financial risk
                                                                                                                                        ourselves with policies while we
                                      Insufficient funds to run operations.
                                                                           Cash flow planning and budget control.
             Cash flow and financial
                                                                                                                                        navigate the standard dynamics of
             shortages
                                                                                                                                                                                                                      FINANCIAL STATEMENTS
                                                                                                                                        a growing organisation. Each policy
                                      Seasonal revenue generation concentrated
                                                                              ○ Through sales and marketing, Gondwana should diversify into different
             Seasonal risk
                                                                                                                                        needs to be mindfully created to be
                                                                              markets with different travelling seasons throughout the year
                                      between July to November.
                                                                              ○ Proper budgeting and cash flow management for low season
                                                                                                                                        relevant and enforceable.
             Market and
             occupancy risk
                                                                                                                                        We are developing policies to establish minimum
             Airlines                    ○ High dependence on the dependability and     ○ Market diversification and new markets will lead to more airport   structures to satisfy the Board and auditors.
                                        frequency of direct flights           arrivals
                                         ○ Capacity constraints               ○ Ongoing monitoring                                      Our IT risks have been properly profiled and
                                         ○ Limited access for growth in tourism    ○ Training and awareness for officials and point of entry at airports  mitigated. We have well-fleshed-out definitions
                                                                              ○ Investigate other options/airlines                      of data protection, security and redundancy. Our
                                                                                                                                        committee includes compliance officers, some
             Recessions                  ○ Covid-19’s impact on economies  Internal cost management and saving measures have been       of whom are senior IT Team members, and we
                                         ○ International travellers’ spending impacted  implemented.                                    are developing all the necessary structures to be
                                         ○ Uncertainty over cost of post lockdown                                                       prepared for a possible listing.
                                        travelling for international travellers
                                                                                                                                        We assess our IT management’s effectiveness by
             Visa and other entry        ○ The Namibian visa application process is     ○ Raise awareness with policy makers and relevant ministries  monitoring server downtime, website availability,
             requirements               too cumbersome for some international     ○ Training and awareness for officials and point of entry at airports
                                        markets                                                                                         access points and infrastructure. In 2018 we obtained
                                         ○ Few countries have visa-free access to                                                       an audit report from BDO to begin confirming the
                                        Namibia                                                                                         efficacy and secureness of our risk profiling. In the
                                         ○ Uncertainty of post-Covid-19 border entry                                                    year, EY performed a systems-driven integrated audit
                                        protocols                                                                                       of the INNkeeper system in all departments, as per
                                                                                                                                        IFRS and other standard audit requirements.
             Compliance and
             legislative risk                                                                                                           The Board is kept informed of any disruptions or
             Conservancy              Multiple differing legislative requirements     ○ Gondwana controls the leasehold properties      challenges in IT, and is satisfied that we take the
             agreements               regulating operations in a single conservancy  ○ Gondwana will continue to generate future income on these   necessary precautions in securing our data and

                                      area.                                   properties                                                maintaining systems or restoring them should they
                                                                              ○ The value of the properties is not declining since Gondwana   go down. We maintain a working document to
                                                                              maintains the buildings regularly to keep up with industry   ensure we look at all aspects of every department at
                                                                              standards                                                 risk in terms of IT.
                                                                              ○ The conservancies will continue reaping benefits from these   IT risks are mitigated by limiting access to our
                                                                              operations
                                                                              ○ The leasehold agreements also state that Gondwana will occupy on   systems in a controlled manner. We are putting
                                                                              a renewable basis                                         infrastructure in place to better manage our data.
                                                                              ○ After IFRS 16 changes, we will obtain a new audit opinion to determine   Our IT governance drive in 2021 will include more
                                                                              the effect on the balance sheet                           effort into IT risk profiling and measures to restore
                                                                              ○ Legal agreements                                        IT systems.
             Regulatory risk –        Covid-19 caused travel restrictions and     ○ Transparent information on Covid-19 cases in Namibia (the risk in
             outbreak of disease      border closures which prevent our largest   travelling the country) circulated to all booking agencies and direct
             globally or locally      market base from accessing our products.   bookings
             resulting in regulatory  Tourists are hesitant to make bookings     ○ Losses due to Covid-19 were covered by our business interruption
                                      over fears of being quarantined in a foreign   insurance
                                      country if they contract the virus.     ○ Detailed records of cancellations and proof of prepayments
             Environmental risk
             Drought                  Drought or fires on our properties could     ○ Park management plan
                                      create a lack of grazing land and increase     ○ Hunting licences to control wildlife numbers
                                      mortality in wildlife or livestock.     ○ Securing livestock and wildlife for own butchery use


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